Home Appliance Maker
System Overview
- Outsource manufacturing to overseas manufacturers, importing and selling the products.
- Some products are also procured domestically.
- Known for unique product planning, home appliances have gained high popularity and the company is experiencing rapid growth.
- Established a system for EDI data linkage with dozens of companies, including GMS and consumer electronics retailers.
- Established collaborations with shopping malls and external warehouses.
- A system for incorporating orders from our own e-commerce site has been developed.
- Post-sale customer support operations have been implemented using NetSuite's support features.
Business Scope
CRM
Sales
Purchasing
Inventory
Financial Accounting
Management accounting
Support
Benefits
We have built a system capable of handling orders from numerous clients via EDI.
We have established EDI linkage mechanisms with over 20 companies, receiving many orders daily.
We are addressing this by implementing phased approaches to increase processing speed.